Safety is our number one priority. Here you will find information about recalls for our interlocks. To learn more about a recall, please contact us by phone or email: recall@suns-usa.com , and we will be in touch within a few business days to help resolve the issue.

U.S. Consumer Product Safety Commission – Recall

Release Date: June 4, 2026
Release Number: 26-DRAFT FOR CLEARANCE
SUNS International Recalls Residential Elevator Interlock Switches Due to Fall and Crushing Hazard; Risk of Death or Serious Injury
Recall Summary
Name of Product: SUNS SS6291 Solenoid Interlock Switches
Hazard: The affected interlock switches can become stuck in a retracted position, allowing the exterior door to remain unlocked, posing a risk of death or serious injury if the elevator is called to another floor.
Remedy: Repair
Consumers should stop using their residential elevator containing the SUNS interlock switch immediately and contact SUNS or their elevator installer listed below for free professional installation of a replacement interlock switch.
Consumer Contact: SUNS International toll-free at 978-349-2329 from 10 a.m. to 6 p.m. ET Monday through Friday, by email at recall@suns-usa.com, or online at www.suns-usa.com and click on “Recall” at the top of the page for more information. Consumers may also contact their elevator installer/manufacturer:

Elevator Installer/Manufacturer	Email Address/Phone Number/Website
Southeast Elevator (including Home Elevator Systems, Panhandle Elevator, Gulfside Elevator, Palm Beach Lifts, ZMA Lifts, REAL Elevator)	sunsrecall@seelevator.com 844-460-5670 https://seelevator.com/suns-interlock-recall/
Scranton Home Elevators	scrantonelevator@gmail.com 813-477-0358
The Home Elevator Co.	sunsrecall@theheco.com 866-632-0342
EDCO Elevator	edcoelevators@aol.com 251-990-7464
Inclinator Company of America	info@inclinator.com 800-343-9007 https://inclinator.com/
American Access	service@aaccessis.com 800-409-3349 https://aaccessis.com/
American Elevator Company LLC	sales@theelevatorman.com 423-267-5438
Rise Above Elevator	Kenny@RiseAboveElevator.com 772-240-5777 https://riseaboveelevator.com/

Recall Details
Units: About 7,000
Description: This recall involves all SUNS International SS6291 Solenoid Interlock switches used in residential elevators produced from August 20, 2024, through November 6, 2025, with date codes 2431 through 2543. The SUNS SS6291 interlock switch measures approximately 10 inches by 2 inches and weighs about 2-pounds. “SUNS”, the model number and date code are printed on a label on the side of the product.
Incidents/Injuries: SUNS has received one report of the interlock switch becoming stuck, which can allow the elevator door to remain unlocked. No injuries have been reported.
Sold At: SUNS International and authorized residential elevator dealers nationwide from September 2024 through November 2025 for about $200.
Importer: SUNS International LLC, of Chelmsford, Massachusetts
Manufactured in: China

Photos

Recalled SUNS SS6291 Solenoid Interlock Switch

About CPSC

CPSC is the federal agency charged with protecting the public from unreasonable risks of injury associated with thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the agency was established more than 50 years ago, CPSC has worked to ensure the safety of consumer products, contributing to a decline in related injuries.

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